Frequently Asked Questions

Nexolly is a digital solutions hub. You can request digital projects (websites, business tools, design, AI workflows, marketing and more), hire approved experts through our team, and browse practical digital solutions. Skilled professionals can also join as solution providers.

Use Request a Project, choose the closest service category, describe your goals and requirements, and tell us your budget (or choose "I Can't Say Yet" / "You Tell Me"). Our team reviews it and replies in your conversation.

We do not publish fixed prices for custom work. After reviewing your request our team sends a written quotation with scope, deliverables, amount, currency and terms. Work starts only after you accept and pay.

The Nexolly team coordinates every conversation. Messages come from Nexolly staff on behalf of the project; we never present a team member as the expert.

Quotations and CV downloads are paid securely through Paystack. A payment counts only after Nexolly verifies it with Paystack, and payment status is tracked separately from project delivery.

Choose Become a Solution Provider, complete your professional profile and CV details, and our team reviews them manually. Approved providers receive a professionally prepared CV. A public expert profile is shown only with your consent after every approval step is complete. Nexolly cannot guarantee work or employment.

The CV download costs $2.00, charged as ₦2,662 through Paystack. You can preview a watermarked version first, and the clean file unlocks after payment is verified.

Please see the Refund Policy and the quotation's payment terms. If you were charged but could not access your purchase, contact support with your payment reference.

Yes. Browse the Solutions Library; purchased guides are available from your dashboard.

Private files are stored outside public folders and served only to authorised users. Card details are handled by Paystack. We use HTTPS, CSRF protection and access checks on every private record. See our Privacy Policy.

Visit our Contact page for email and WhatsApp options.