Frequently Asked Questions

Nexolly is a social media growth platform that connects businesses and creators with users who want to earn real money by completing simple online tasks like watching videos, following social media accounts, writing reviews, and more.

Click the "Sign Up" button on our homepage. You can register using your email address or sign in with Google for faster access. It's completely free!

Yes! Creating an account is completely free. No credit card required. You can start earning immediately after completing your profile verification.

None at all! Tasks are designed to be simple and easy. If you can use social media platforms like YouTube, Instagram, TikTok, or Facebook, you can earn money on Nexolly.

Yes! Nexolly serves users in over 120 countries. Task availability may vary by region, but most tasks are available globally.

You earn real money by completing simple tasks posted by advertisers. Tasks include watching YouTube videos, liking/following social media accounts, writing reviews, subscribing to channels, and more. Each task has a specified reward amount that is credited instantly upon verification.

Earnings vary based on task availability and how much time you invest. Active users typically earn between $50-$500 per month. Dedicated power users earn over $1000 monthly by completing high-value tasks and referring friends.

Most tasks take between 30 seconds to 5 minutes. Video tasks may require watching 30-120 second videos. Engagement tasks like likes/follows take seconds. Review tasks take 2-5 minutes to write quality content.

Basic users have reasonable daily limits to ensure fair distribution. As you build trust and complete more tasks, your limits increase automatically. Referral earnings have no limits!

Yes! You earn $0.50 USD for each friend who signs up using your unique referral link AND completes their profile. You also earn 10% of every task they complete - passive income!

Absolutely! We have dedicated experts who teach everything about social media content creation, monetization strategies, audience growth, and becoming a professional content creator. Once you register, you get access to our learning resources and community.

Our platform provides comprehensive training on monetization strategies across YouTube, TikTok, Instagram, and Facebook. You'll learn about ad revenue, brand deals, affiliate marketing, and how to turn your passion into profit - all while earning through our tasks!

Yes! Join our Telegram and WhatsApp communities where creators share tips, success stories, and strategies. You'll learn from experienced members and our expert mentors who guide you on your journey to becoming a pro creator.

Definitely! Many of our users started as beginners and are now professional creators earning substantial income. Our step-by-step training, task-based learning, and supportive community will guide you until you become a pro. The more you engage, the more you learn and earn!

Not at all! Our training is designed for complete beginners. We start with the basics and gradually advance to pro-level strategies. All you need is willingness to learn and a smartphone or computer.

We offer several task categories: Video Tasks (watch YouTube/TikTok/Instagram Reels), Engagement Tasks (like, follow, share, comment), Review Tasks (write reviews on Google, Trustpilot, Amazon), Growth Tasks (subscribe to channels, join groups), and Learning Tasks (watch educational content).

All tasks are reviewed by our admin team before being published. We verify that tasks are legitimate, pay fair rewards, and comply with our quality standards. We never allow scam or misleading tasks.

For auto-verified tasks (video watching), you get immediate feedback. For proof-based tasks, our admin team reviews your submission. If rejected, you'll receive a reason and can try again if slots remain. Our progressive locking system gives you multiple chances!

No, each task can only be completed once per user. This ensures fair distribution of earnings among all users. But new tasks are added daily, so there's always something new to complete!

Tasks have limited slots. Once all slots are filled, the task becomes unavailable. Check back regularly for new tasks - we add hundreds daily!

Video tasks are verified automatically via quiz questions. Engagement and review tasks require screenshot proof that our admin team reviews within 24-48 hours. Once approved, your earnings are credited instantly.

The minimum withdrawal amount is $5.00 USD. You can withdraw any amount above this threshold. We recommend saving up for larger withdrawals to minimize fees.

Withdrawals are processed within 24-48 hours after your request. Bank transfers may take an additional 1-3 business days depending on your bank. Cryptocurrency withdrawals are usually within 1 hour after approval.

We support bank transfers (Nigeria - all major banks), cryptocurrency (USDT, Bitcoin, Ethereum), and mobile money (Opay, PalmPay, Moniepoint). More options coming soon including PayPal and direct card withdrawals!

We charge a small processing fee of 2% on withdrawals to cover transaction costs. The fee is clearly shown before you confirm your withdrawal. Bank transfers in Nigeria have no additional fees.

If your withdrawal fails due to incorrect bank details, the funds will be returned to your wallet within 24 hours. You can then update your details and request again. Contact support if issues persist.

For withdrawals above $500, we may request identity verification to comply with anti-fraud regulations and protect your account. This is a one-time process and helps keep everyone's earnings safe.

Yes! We use bank-grade encryption (SSL/TLS), secure database storage, and regular security audits to protect your data. We never share your information with third parties without your consent.

No. Each user is allowed only ONE account per device. Our device fingerprinting technology detects multiple accounts from the same device. Multiple accounts will be detected and all associated accounts will be permanently banned with forfeiture of earnings.

Click "Forgot Password" on the login page. You'll receive a password reset link via email to create a new password. For security, reset links expire after 1 hour.

Contact our support team at support@nexolly.com to request account deletion. Please note that any pending earnings will be forfeited. Account deletion is permanent and cannot be undone.

Device fingerprinting helps us detect and prevent fraud by identifying unique devices. This protects both users and advertisers from fake completions and multiple accounts. It also helps us ban fraudsters while keeping legitimate users safe.

Bans occur for violations like multiple accounts, fake proofs, or fraudulent activity. Banned accounts lose all earnings and cannot create new accounts. We take fraud seriously to protect honest earners.

Go to your dashboard and click "Create Campaign". Fill in your task details (title, description, target URL), set your budget, and submit for admin review. Once approved, your task goes live to thousands of active users!

You pay the task rewards plus a 30% platform fee. For example, a $100 budget gives $70 to users and $30 covers platform fees. You only pay for actual completed tasks - unused budget stays in your wallet.

We review all tasks within 24 hours, usually much faster (2-4 hours during business days). You'll receive email notification once your task is approved or rejected (with reason for rejection).

You can pause or stop active tasks, but you cannot edit task details once approved. For changes like typos, contact support. For budget increases, you can add funds anytime.

If your task violates our guidelines, it will be rejected with a detailed reason. Your payment will be fully refunded to your wallet. Common rejections include inappropriate content, broken links, or unfair requirements.

Yes! You can view all user submissions, proof screenshots, and completion data in your "My Created Tasks" dashboard. You'll see exactly who completed your tasks and when.

Video watching tasks perform best, followed by engagement tasks (likes/follows). Review tasks get high-quality engagement. Higher rewards attract more completions faster. Clear instructions also improve completion rates.

Try clearing your browser cache (Ctrl+Shift+Delete), refreshing the page, or using a different browser (Chrome, Firefox, Edge). If the issue persists, contact support with a screenshot.

Make sure you completed the task fully according to instructions. For video tasks, watch the entire video and answer the quiz correctly. For proof tasks, wait for admin approval (24-48 hours). If still not credited, contact support.

Check your spam/junk folder first. Add support@nexolly.com to your contacts. If still not found, use the "Resend Verification" option on the login page. Still having issues? Contact support for manual verification.

Yes! We have an Android APK available for download on our website. Watch the installation tutorial in the "How It Works" section. iOS app is coming soon! The website is also fully mobile-responsive.

Our security system only allows one account per device. If you see this error, you already have an account on this device. Use that account to login, or contact support if you believe this is an error.

Make sure you click "Open Video" first to start the timer. The timer only runs when the video page is open. Don't close the tab until the timer completes. Use Chrome or Firefox for best results.